![]() Go to Settings > Apps > click on Apps & Features in the left pane. Skype for Business Online will no longer be available and integration with third-party audio providers will cease. In July 2019, Microsoft officially announced the end-of-life for Skype for Business would be July 31, 2021. Check your security software or Firewall settings to make sure they aren’t blocking Skype.Verify you have the latest version of Skype.Verify your device has a working internet connection with the required bandwidth.You can also try the following steps for additional help: How do I fix my Skype connection problem? We encourage Skype for Business Online customers to start using Teams and begin planning their upgrades now to allow ample time to complete upgrade prior to the retirement date. Skype for Business Online will be retired on July 31, 2021, at which point it will no longer be accessible. Why is Skype stuck on connecting?Ĭheck your firewall to work with Skype. ![]() Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype. Under both, make sure that Skype is toggled On. Skype for Windows 10 (version 15): – Go to Start, then select the Settings gear > Privacy > then select either Microphone or Camera. A poor internet connection can… Why does Skype not work on Windows 10? Having problems with the quality of your Skype call? Your internet connection – or your friend’s – is the most likely culprit. ![]()
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